The Leading Speakers Bureau

Leading Expert on Customer Experience Management

Lior Arussy is an author, visionary, consultant and creative catalyst. He is a pioneer of Customer Experience Management (CEM) and uses solid business strategies based on customer focus to help Global 2000 organizations and emerging businesses around the world create lasting profitable relationships with customers and employees. He received CRM magazine’s “2003 Influential Leaders” award for his thought leadership and contribution to the industry.

“Your well crafted and professionally presented presentation was one of the highest points of our event!”- C.M. Rego, Advanstar Brazil

[expand title=”In detail”] Arussy completed his undergraduate degree at Case Western Reserve University and received his MBA from Weatherhead School of Management, Cleveland, Ohio. His accomplishments have been recognized by leading analysts and press such as ABC, The Wall Street Journal, Financial Times, The Times of London, Times of India, Gartner Group, IDC, Inc. Frost and Sullivan,CRM Magazine, Business 2.0, Line 56.com, Wired, Network World and Secure Computing Magazine.[/expand]

[expand title=”What he offers you”]Arussy keeps his audiences entertained while challenging them to radically alter the way they approach customers and their definition of the customer’s role in the organization. Arussy presents both the methodology and principles of CEM and enlightens his audiences on how to use this to achieve an immediate return on investment and increase customer loyalty.[/expand]
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Founder of The Eden Project

Tim Smit is Chief Executive and co-founder of the Eden Project, in Cornwall. Eden began as a dream in 1995 and opened its doors to the public for an exhibition in 2000. The press dubbed it “the Eighth Wonder of the World.”

Tim is also on the Board of the Prince’s Trust Business Division, a member of the Cornwall Gardens Trust, and a Director of Kneehigh Theatre. He was also appointed Patron of the Urban Parks Forum.

“Great thinking comes from being liberated from the constraints of curriculum”

[expand title=”In detail”] Eden is rated Number 4 in the paid for Visitor Attractions. To date more than 4 million people have walked through its gateway. It is most proud that it is changing people’s perception of the potential for the application of science and indeed, the public language of science as well as living up to its mission to play a massive part in local regeneration.[/expand]

[expand title=”What he offers you”]The inspirational founder of the Eden project, Tim Smit is the man some call “The Richard Branson of Cornwall”. He shows audiences how he has achieved incredible success against all odds combining vision, inspirational leadership, great marketing and brilliant planning to create a unique experience.[/expand]
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Acknowledged Expert on Change and Team Motivation

Jim Lawless is one of the most inspirational and highly sought-after business speakers in Europe. He is the only authority on change and personal development to have put his life on the line to prove his theories. He put his life on the line to go from 36 year old, 12 stone, smoking, drinking, (and non-riding) business consultant to a 9 stone jockey competing in his first televised race in just 12 months to prove the power of the ‘Ten Rules for Taming Tigers’. Jim advises teams and individuals in some of the UK’s leading companies; Jim is MD of the Taming Tigers Group.

“A Phenomenon!, A Legend!”

[expand title=”In detail”] Jim has been profiled by the BBC and RTE, appeared in the Daily Telegraph and the Racing Post and writes widely with recent articles appearing in Finance Week, Human Capital Managements and Personnel Today. He has also recently launched the revolutionary training company, ZooBites. Jim studied the relationship between communication and leadership and with his unusual combination of experiences led to his very successful business training company being formed.[/expand]

[expand title=”What he offers you”]Jim’s entertaining and practical speeches and workshops give his audiences a new set of possibilities and responsibilities, change their ideas about what they can achieve and send them out excited about making a difference. He will inspire peak performance – at work or at home and he brings a fresh approach to personal and business communications.[/expand]
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Top Motivational Business Speaker, Author

Robin Sieger is a successful businessman, best selling author, and broadcaster with offices in the UK and the USA. He is a leading success strategist and has developed a reputation within media and industry as a performance expert. At the age of 29 Robin was diagnosed with cancer, it was this life-changing experience that made him determine to re-examine, his notion of success.

And believe. Because when you believe you can, you will. Robin Sieger

[expand title=”In detail”] After studying science at university, Robin went on to have a successful career as a television writer. Robin set up his first company Sieger International, with the sole aim of teaching people within organizations to develop themselves and reach their full potential. Robin has set up successful publishing and educational technology businesses. He firmly believes that organisational culture is a reflection of what people believe about themselves and the company they work for.[/expand]

[expand title=”What he offers you”]Robin works to push the boundaries of self-belief, and he challenges audiences to ‘dream big’ and not be limited by fear and a natural resistance to change. His work is the result of years of dedicated study and an unquenchable thirst for understanding why some people and organisations are successful and others not.[/expand]
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