The Leading Speakers Bureau

International Speaker and author of “How the best get better”

Michael Heppell is a world class business speaker, renowned personal development trainer and international best-selling author. He has taken his message of achieving brilliance as your benchmark across the world to hundreds of thousands of people, from individuals to multi-national corporations. His advocates include major corporations, such as: Microsoft, HSBC, Vauxhall, Virgin, among others.

“One of the UK’s leading experts on Customer Service”

[expand title=”In detail”] Michael’s path in to personal development started at the age of 16 when he became involved in youth work as a volunteer. In 1999 he established his own company; Michael Heppell Ltd. Michael has been and is set on a course of personal development study, which has seen him dealing with national and international world leaders in the field. It has taken him from The World Thinking Conference in Singapore to Australia, always researching the latest techniques and ideas. In 2003 Michael’s first book, ‘How to Be Brilliant’ was published and is becoming internationally acclaimed for making the route to Brilliance accessible for all.[/expand]

[expand title=”What he offers you”]Michael uses his vast insights to help companies develop a competitive advantage by focusing attention on the needs of their customers and their people. His many years of practical experience working with those who have their desire to set brilliance as their benchmark, who want to take massive action and are ready to make a change, make his presentations truly unique. [/expand]

[expand title=”How he presents”]Michael’s inspirational and motivational presentations are delivered in a very energetic way, which literally has the audience on the edge of their seats. He creates a bespoke presentation depending on the needs of any organisation.[/expand]

Watch a video presentation of Michael Heppell

Topics

How to Be Brilliant

Five Star Service One Star Budget

The Edge – How the Best Get Better, Flip It and How to Save an Hour Every Day

Leadership and Change-Management

Publications

2012
The Edge: How the Best Get Better

2011
How to Save an Hour Every Day

2009
Flip It: How to Get the Best Out of Everything

2007
Brilliant Life

2006
5 Star Service

2003
How to Be Brilliant

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