The Leading Speakers Bureau

Expert on the Transformation of Customer Relations

Steven van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. He runs his own inspiration & coaching company, B-Conversational, which helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams.

“Steven helps companies adapt their strategy to today’s conversation age”

[expand title=”In detail”] He is a co-founder of consultancy firm Nexxworks and the co-founder of content creation company Snackbytes. He spent the first 12 years of his career as a consultant and managing partner of the innovative market research company InSites Consulting. During that time, the company grew from 8 to 130 staff with offices in 5 countries. Steven is also a part-time marketing professor at Vlerick Business School. Steven is the author of four bestselling books. He became known for his first book, The Conversation Manager, which won the award for most innovative marketing book of 2010. Over 100,000 copies of his books were sold and they are published in 7 languages.[/expand]

[expand title=”What he offers you”]Steven is an expert in inspiring companies to become true customer-centric organizations, in our high speed digital world. His talks inspire companies about the smart usage of technology to foster customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. [/expand]

[expand title=”How he presents”]A very energetic and pragmatic keynote speaker, Steven takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way.[/expand]

Watch a video presentation of Steven Van Belleghem

Topics

Winning Customers in a World of AI, Bots and Automation

When Digital Becomes Human

Digital Transformation

Marketing 2020

Customers the Day After Tomorrow

The Power of Conversations

Publications

2017
Customers the Day After Tomorrow

2014
When Digital Becomes Human

2012
The Conversation Company: Boost Your Business Through Culture, People and Social Media

2010
The Conversation Manager: The Power of the Modern Consumer, the End of the Traditional Advertiser

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